Everything built for workspace operations
Eight purpose-built modules covering the full lifecycle, from the first booking to ongoing community management and support.
Booking Operations
Deep dive availableMembers book facilities in real time across four booking types: hourly, daily, monthly, and annual. Every reservation validates availability, membership entitlements, and credit balance automatically.
- Hourly / Daily / Monthly / Annual booking
- Real-time conflict detection
- Entitlement & credit validation
- Cancel and extend actions
- Booking history with status tabs
Plans & Memberships
Deep dive availableBuild commercial membership plans with per-facility entitlements. Define access modes: Free, Included, Credit-based, Paid, or Denied. Memberships snapshot all rules at creation and enforce them for their entire lifespan.
- Flexible plan builder (Draft → Published → Archived)
- 5 entitlement access modes
- Credit-based usage with balance tracking
- User and Organization memberships
- Admin assignment + member claim wizard
Facility Management
Deep dive availableClassify every space and resource under one of four categories: Bookable, Assignable, Consumable, or Amenity. Each has distinct lifecycle rules, pricing models, and operational controls.
- 4 facility categories with distinct lifecycles
- Custom facility types per workspace
- Capacity, floor, dimensions, and image management
- Status management (active / inactive / maintenance)
- Multi-branch facility replication
Guest Management
Deep dive availableInvite visitors with a validity window, require host approval, and issue unique QR passes. Admins scan the code at the door to check guests in and out. No physical sign-in sheet required.
- Invite with custom validity window
- Host approval workflow (pending → approved)
- QR pass generation and display
- Admin QR scanner for check-in/out
- Status tracking: pending, approved, rejected, cancelled
Community & Chat
Deep dive availableKeep members connected between visits. Publish branch announcements, run community group rooms, and enable direct messaging. Messages stay organized and instantly available.
- Announcements and posts
- Community group rooms (channel / group / DM)
- Organized, searchable message history
- Direct messaging between members
- Push notifications for every event
Assignments & Usage
Assign dedicated desks and private offices to long-term tenants. Track and record consumable usage, including printing credits, locker access, and more, with a full audit trail per member.
- Dedicated desk / office assignment lifecycle
- Consumable usage recording by admin
- Per-member usage history
- Credit deduction on consumption
- Assignment end date management
Support Ticketing
Members raise support tickets from the app. Admins manage the full lifecycle with structured status workflows, in-ticket messaging threads, file attachments, and complete status history.
- 4-stage lifecycle: Open → In-Progress → Resolved → Closed
- In-ticket chat with attachment support
- Status history with timestamps
- Category-based ticket routing
- Filter and search across all tickets
Push Notifications
Real-time push notifications keep members informed across iOS, Android, and Web. Notifications are targeted: a booking confirmation goes to the booking owner, an announcement to all branch members.
- Cross-platform: iOS, Android, Web
- Role-scoped delivery (user, admin, all members)
- Booking, membership, ticket, and community events
- Real-time push delivery
- Notification preferences per user
See WitSpace in action.
Book a demo and we'll walk you through the full platform for your workspace.